Artificial Intelligence in Latin America 2022

Artificial intelligence (AI) is already a reality in our daily lives. Who hasn't used a voice assistant? Who hasn't watched a series recommended by a platform based on our tastes? Who hasn't used a quick email reply suggested by the email account itself? This study details the maturity level of AI implementation in Latin American companies in 2021 and highlights the possibilities of this technology for businesses.

This publication delves into the state of this matter. First, it analyzes the evolution in the development of AI in Latin America to define the current position of its companies. Then, it studies the benefits and challenges of applying this technology. It also compiles the preferred uses of companies that choose to utilize it. Subsequently, it reflects on the ethics of AI and the challenges it entails. Finally, four trends that will shape the future of AI are defined.

AI is an opportunity for Latin American companies and, as stated in the following pages, the growing interest in this technology will lead to new actors becoming part of this ecosystem in the near future. There is still untapped potential, and now is the time to leverage it.

Below, you can now download "Artificial Intelligence in Latin America 2022," a study prepared by NTT Data in collaboration with MIT Technology Review en español.