Agility in Latin America 2022: From Agile to Agility

Agility became a mechanism to thrive and survive in the moments of uncertainty brought by the COVID-19 crisis. Organizations with an Agile mindset faced challenges with greater precision thanks to the adaptability it offers to businesses.

In a scenario where everything seems to be returning to normal, Agility has generated a great impact on processes where people are at the center, as the main benefits of agile practices are reflected in improved customer experience and increased team commitment/engagement. Furthermore, Agility has driven progress in areas such as Human Resources, Innovation, Sales and Customer Service, and Finance.

The Agile philosophy is increasingly present in different areas of Latin American organizations, but leadership style remains one of the major challenges for expanding the Agile mindset at all levels of companies in the region. Other persistent obstacles include organizational culture, resistance to change, and silos between departments. 

Although cultural issues continue to be a barrier, 32% of Latin American companies consider themselves to be at a high level of maturity when facing situations of uncertainty and changes in context. These data reaffirm that companies are on the right track in understanding and adopting the Agile philosophy. Furthermore, the results reveal that organizations' interest is now focused on improving this adaptation by moving towards an Agility mindset.