Insights

The coronavirus pandemic has only accelerated the changes that were already taking place in the financial sector: greater collaboration with start-ups, more focus on the customer and on personalized services and greater adoption of technologies of all kinds will be the keys to this industry in the new normality.

Ensuring the well-being of visitors and promoting prevention against COVID-19 are two of the current challenges for infrastructures. To solve these challenges and create safe and intelligent places, an increase in the presence of new technologies is expected in spaces such as offices, shopping centers, and hospitals.

Technological advances like data mining and machine learning promise important applications in the future of health, from improvements in pharmaceutical research to the automatic diagnosis of illnesses.

The coronavirus pandemic requires that the tourism sector accelerated its digitalization and make technological innovations. New processes in transportation, mobile applications in hotels, and automatic travel insurance are some of the keys for the tourism of the future.

As e-commerce skyrockets, physical stores are left in the background. To foment online purchases, companies should be available through any channel that their users may wish to use

The accelerating rate of population aging has generated new business opportunities in an increasingly technological society where innovation will be key to cover the needs of elderly people.

COVID-19 has accelerated social and technological changes at a global scale and has forced companies to redesign their digital transformation. It will be crucial to understand clients’ emerging needs to rethink consumer experience and continue being competitive.

The sustainability of the companies of the future will go through disruptive solutions that manage to adapt to the challenge of an ageing population and put the elderly at the center of their strategy

Chatbots and voice assistants are increasingly impacting businesses. Its ability to communicate with customers and employees will save 6.6 billion euros by 2023 in the banking sector alone, and is even driving new business models

Latin America is becoming a strong benchmark of the global entrepreneurship ecosystem. Unicorns (StartUps with exponential growth that get an assessment of more than $1 billion in a short time) seem to have found a new environment to be born, grown and reproduced.

Until a few years ago, Walmart was not directly associated with high technology. But progressively, this giant, which began in 1962, has made steady progress in including e-commerce within its business model and has managed to position itself through innovation and acquisitions. While its transformation remains in progress, Walmart is a clear example of how to turn digitization into a great opportunity.

Aversion to change, inherited practices and uncertain times. These are the great obstacles that leaders of all sectors must face to adapt in order to stay relevant.

Third in the ranking of the world's largest aeronautical companies, Brazilian Embraer is an innovative company: most employees seek to work on innovation issues – product innovation, technology innovation, process innovation, service innovation.

Passionate about artificial intelligence (AI) for decades, Paul Allen, businessman, investor and philanthropist (as well as co-founder of Microsoft along with Bill Gates), had a vision. I knew that AI would become a tool to solve problems that required the utmost attention.

The world changes rapidly and our needs as users, customers and/or employees evolve at an accelerated pace. For this reason, only companies that are capable not only of innovating and cultivating the knowledge derived from that process, but also of their ability to share that knowledge within and outside their organization and thus increase their efficiency exponentially, will stand out.