CommunityWork

UX Designer - healthcare industry

Your mission ​Today, healthcare is facing multiple challenges and consumer expectations are growing. The Customer Experience is at the core of this transformation, the healthcare needs to make peace with digital medical advanced. So, we are looking for a passionate UX Principal Designer with strong focus on research and product strategy to understand and utap new customers needs and to explore the design of new solutions and services to transform the Healthcare industry for the better. A leader who confidently manages the overall CXSD design research delivery operations builds strong relationships with both team members and customers and impacts projects and business by enabling customer-centric best practices and strategic thinking.

It is an implant opportunity to enter an international and world-renowned company within the healthcare sector.


Responsabilities

  • Leads design research teams in large/global cross-chapters projects.
  • Produces key deliverables and leads the client conversation within their discipline. 
  • Analyses and evaluates design challenges from multiple perspectives and translates them quickly into granular activities for the team. 
  • Translates the client's expectations to detailed team day-to-day workstream work and is able to speak to this integration in future conversations.
  • Gathers system-level information from multiple sources and communicate clearly to internal clients, users and customers.
  • Defines workshop goals and objectives, design and plan workshop exercises, facilitates workshop sessions and synthesizes information to support strategic project decisions. 
  • Supports more senior roles in shaping approaches and pitching work to clients and managing day-to-day activities.
  • Leads the discussion about domain and regulatory context with clients, users and customers, and incorporates these inputs into design solutions.
  • Helps define overarching story and frameworks to be used during client presentations. Communicates storyline to the current clients and potential users and customers, as appropriate.
  • Represents the CXSD team in events and meetings and articulates the business value of design.
  • Oversees and evaluates new team members during ramp-up.
Your profile

Main Knowledge

  • Minimum 5-10 years of experience.
  • Advaced level in English.
  • Has guide junior designers on projects. People management.
  • Strong in-depth knowledge in Design Research and broad knowledge of related design disciplines (i.e. Product Design and Service Design).
  • Has a proven track record in creating experience strategy based on customer insights
  • Manages both qualitative and quantitative research methodologies and different data set integration
  • Contributed to several products or services that have come to market
 

Skills

  • Great communication skills
  • Great presentation skills
  • High problems solving skills
  • Deliverables effectively.
  • Strategic thinking.  
  • Decision-making based in data.
  • Results oriented.
  • Curious and humble.
  • Analytical and research skills.
  • Resilience capacity basing obstacles.
  • Adaptation to change.
  • Team player
Why us?

Brand-new and modern office with a cantine.

Hybrid work: office and remote.

50 EUR as part of your monthly payroll to contribute towards when working from home

Flexible working hours + intensive Fridays.

Long weekends, days off at Christmas and Easter in addition to your annual holidays according to the agreement.

Flexible remuneration.

Team Building activities.

Contact information Laura Olleta Reig (Talent ​HRBP): laura.olleta@opinno.com