CommunityWork

UX Senior Researcher - healthcare industry

Your mission Today healthcare is facing multiple challenges and consumer expectations are growing. The Customer Experience is at the core of this transformation, the healthcare needs to make peace with digital medical advanced. So, we are looking for a passionate UX Senior Researcher with strong focus on research, product strategy ​and software knowledge. A leader who has strong habilities ​on project management, ​anlalitic thinking and high communicative ​skills.  

It is an implant opportunity to enter an international and world-renowned company within the healthcare sector.

Responsabilities:
  • Understand and analyse the needs and behaviours of users and other stakeholders to obtain information to design new digital products or processes or improve existing products.
  • Gather requirements and objectives in a proactive manner.
  • Carry out desktop research (market research, data analysis)
  • Design questionnaires and other quantitative studies and tests, from the definition of the optimal methodology and techniques to the ideal sample.
  • Design, lead and facilitate qualitative studies such as interviews or workshops. Facilitation is not strictly required but will be highly valued.
  • Manage communication with recruitment agencies.
  • Analyse quantitative and qualitative information to obtain insights.
  • Prepare and present project results reports, taking care of both content and format.
  • Design dashboards, including graphs and tables for data visualization projects (no UI skills are needed, but you will be expected to help in data visualization projects)
  • Report the results and incidents to the Project Leader.

Your profile ​With great communication and presentation skills; high problems solving skills; results oriented; deliverables effectively; strategic thinking; decisions-making based in data; results oriented; curious and humble; analytical and research skills; resilience capacity fasing obstacles; team player.

Main knowledge:
  • A minimum of 6-10 years of experience in research in a design, digital or technological environment.
  • bilingual level of English, both oral and written, is a must.
  • Knowledge of quantitative and qualitative research and exploration tools: surveys, interviews, user test, focus groups, etc.
  • Requirement gathering: ability to translate stakeholders needs into functionalities and design specifications of a digital product.
  • Communication and presentation of results: ability to synthesize ideas and results in written and visual form and to present them to the team or client. Some basic graphic design skills are needed for this position.

Why us? Our values! SHINE DARE MASTER UNITE CARE

WHY US?
  • Brand-new and modern office with a cantine.
  • Hybrid work: office and remote.
  • Flexible working hours + intensive Fridays.
  • Long weekends, days off at Christmas and Easter in addition to your annual holidays according to the agreement.
  • Flexible remuneration.
  • Team Building activities.
Contact information Laura Olleta Reig (HRBP Talent): laura.olleta@opinno.com