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- October 30, 2019
- October 30, 2019
"You can't pay everyone the same, you have to give an emotional salary"
For the CEO of Leroy Merlin Spain, Ignacio Sánchez, well-trained, experienced and cooperative talent is fundamental to success. For this reason, in addition to promoting technologies such as AI, he considers that companies should strengthen the human relationship with the client. - October 30, 2019
"We cannot afford to misuse patient data"
For Sanitas CEO, Iñaki Ereño, technological innovations such as 'big data' and artificial intelligence applied to the health sector not only help companies to be more agile, their main focus should be on improving the customer experience. - October 30, 2019
"We're used to being bought, now it's our turn to sell"
The Basque Councillor for Economic Development and Infrastructures, Arantxa Tapia, promotes an innovation linked to management and people and regrets that many Spanish companies are still not aware of the potential of their customers' data. - October 30, 2019
"Young people feel little less than phobia of big enterprise"
For SAP Spain CEO Rafael Brugnini, companies should not only be concerned with measuring customer satisfaction, but also employees. Getting companies to improve their business by analyzing their data is their big challenge - October 30, 2019
"Bitcoin has shown that we need a digital solution to money"
For the CEO of Banco Sabadell, Jaume Guardiola, the conversational assistants will provoke a transformation similar to that of mobile phones. Although he believes that artificial intelligence will gain more weight in the sector, he assures that the human touch will continue to be essential. - October 23, 2019
"The disease is a failure for the system"
Beyond genetics, the CEO of Ribera Salud, Alberto de Rosa, believes that health is a matter of prevention. Defender of innovation, criticizes the fact that the health sector is not progressing fast enough and bets on a collaborative model in which the citizen assumes more responsibility. - October 23, 2019
From "the power of knowledge" to "the power to share knowledge"
The world changes rapidly and our needs as users, customers and/or employees evolve at an accelerated pace. For this reason, only companies that are capable not only of innovating and cultivating the knowledge derived from that process, but also of their ability to share that knowledge within and outside their organization and thus increase their efficiency exponentially, will stand out. - October 23, 2019
What is the role of private corporations in the regulation of Artificial Intelligence?
In previous posts we have commented on the responsibility of governments to protect their citizens from the possible misuse and abuse of emerging technologies such as artificial intelligence. - October 23, 2019
From intelligent cars to designing mobility WITHOUT cars
In the last 10 years, the race to design Intelligent Cities, sustainable, automated, capable of satisfying the needs of their citizens, opened the tap that flooded everything with more devices, more sensors, more algorithms and more connections to make manual, deaf and dumb systems intelligent. - October 23, 2019
How to design communities that work for the prosperity of their inhabitants
What innovation districts are and why they should serve as a model for the design of any modern city. Strategic planning and urban area design is possible. The great challenge is to make the community that lives there a better and better quality of life, from the economic and the human. Is there any concrete example of these urban areas? It does exist. - October 23, 2019
Technopolitics: Solution or threat to our democracies?
Politics and technology weave an increasingly complex relationship. In just 10 years, the Internet, networks and data processing ceased to be instruments for strengthening democracy and participation and became weapons that aim to weaken them. - October 23, 2019
How Artificial Intelligence Can Benefit Everyone in Latin America
Although the development of Artificial Intelligence (AI) in Latin America is not yet enough to place it at the top of the world ranking, there are actions and initiatives that are giving visibility and voice to the region in the conversation on how to create the bases and pillars to ensure the rights of citizens. - October 23, 2019
The Risk of Creating IA Without Considering Minorities
Thanks to unconscious biases, humans can make decisions quickly, almost automatically and without using large amounts of energy. The problem arises when some biases are based on prejudices such as racism, sexism or classism, and lead us to discriminate and stereotype the people around us. - October 17, 2019
Polls
Businesses today need to innovate continuously, by offering new technological solutions and opportunities previously thought beyond their reach. At the same time, people no longer stay in the same job, doing the same things throughout their working lives. More and more people are looking to have flexible, varied careers across different sectors, where they can upcycle their skills and find new challenges. - October 8, 2019
"I believe more in a team that's wrong than in a hierarchy"
The obsession of ING Spain's General Manager of Private Banking, Almudena Román, is to improve the customer experience. In order to do so, she bets on squeezing the data, looking for inspiration in the 'fintech' and making the entity agile and trying new things continuously. - April 16, 2019
The leader in the face of innovation
In this book you will find the keys to boosting innovation from top management, through the stories and recommendations of more than a hundred audacious CEOs who are transforming their organizations - April 11, 2019
"I clienti non sono a conoscenza del valore dei loro dati"
Presidente della Bankia, José Ignacio Goiriglzarri, parla dell'innovazione tecnologica come ossessione per la soddisfazione del cliente.Ma dato che gli utenti hanno diversi livelli e bisogni per la digitalizzazione, scommette su relazioni e processi diversi a seconda della loro richiesta e della loro cultura digitale.