September 10, 2020
- September 2, 2020
Video Call Technology Is a LifesaverFor the managing director of Santalucía, Andrés Romero, digital services such as virtual technical assessments and telemedicine have been indispensable for clients during the coronavirus pandemic, so their rapid adoption will help consolidate them in the new normalcy.
- August 26, 2020
Post-COVID-19 Banking: Closer and More Digital Than EverThe coronavirus pandemic has only accelerated the changes that were already taking place in the financial sector: greater collaboration with start-ups, more focus on the customer and on personalized services and greater adoption of technologies of all kinds will be the keys to this industry in the new normality.
- August 13, 2020
Digital Building: The Future of Post-Coronavirus InfrastructureEnsuring the well-being of visitors and promoting prevention against COVID-19 are two of the current challenges for infrastructures. To solve these challenges and create safe and intelligent places, an increase in the presence of new technologies is expected in spaces such as offices, shopping centers, and hospitals.
- August 6, 2020
The digitization of health: A slow but Sure JourneyTechnological advances like data mining and machine learning promise important applications in the future of health, from improvements in pharmaceutical research to the automatic diagnosis of illnesses.
- August 5, 2020
Insurers Must Shift to a Model of Predict and PreventFor Chubb’s Chief Digital Officer Sean Ringsted, in this moment of social changes, the insurance industry should use the power of information and data to accelerate the pace of its digital transformation and achieve real personalization according to the emerging needs of consumers.
- July 30, 2020
Post-COVID Tourism: Digital, Personalized, and Safer than EverThe coronavirus pandemic requires that the tourism sector accelerated its digitalization and make technological innovations. New processes in transportation, mobile applications in hotels, and automatic travel insurance are some of the keys for the tourism of the future.
- July 22, 2020
Nobody Believes that 50% of My Employees are MillenialsGreater efficiency, predictive capability, and time dedicated to the people. The Director of People and Culture at Amadeus, Valle Rodríguez, describes the multiple benefits that technology is providing to her department and how she values other methods of innovation like intergenerational cooperation.
- July 21, 2020
Communicating and relating in the new stage: the power of digitalEvery major crisis disrupts the status quo, drives transformations in sectors and industries and changes habits and customs. Unpredictable crises become shocks, with immediate impacts that will persist over time: changes in the way things are done and social reorganizations. The situation generated by the expansion of the coronavirus means that the digital and the remote have become very important and that people, companies and organizations understand the value of good remote communication.
- July 14, 2020
Omnichannel Accessibility: The Importance of Reaching the Client Through Every ChannelAs e-commerce skyrockets, physical stores are left in the background. To foment online purchases, companies should be available through any channel that their users may wish to use
- July 9, 2020
Changes in consumption patternsThe e-commerce sector grew by more than 70% worldwide in the second quarter of 2020, while forced closures reduced sales in physical stores. The Covid-19 pandemic has accelerated the processes of digitization of trade globally and the time has come to look ahead. The economic crisis caused by the pandemic forces us to reflect on what the new business models will be and how to restructure the current ones.
- July 7, 2020
AI Will Help Us Predict the Safety of Tourist DestinationsFor Gabriel Escarrer, CEO of Meliá Hotels, technologies like artificial intelligence will help propel tourism in the post-Covid era: personalizing client experience, monitoring the occupation of spaces, and predicting the security of destinations will be some of its applications
- June 30, 2020
From Telemedicine to Apps for Wellbeing: Keys to Health in the FutureThe adoption of remote consultation and the growth of platforms that strive to guarantee mental health during the crisis caused by COVID-19 will not be singular phenomena: In this new normal, patients will be benefited greatly by the digitization of the health sector.
- June 25, 2020
An encounter with Vivienne MingMing, recognized by the BBC as one of the 100 most influential women in the world, has been a trainer linked to Singularity University and the Redwood Center for Theoretical Neuroscience at the University of Berkeley, California, where she conducted her research in cognitive neuroprosthetics, also founding five companies along the way.
- June 24, 2020
Collaborating on Pharmaceuticals Is Paramount, Even If It Means Profit SharingThe Director of Executive Operations and R+D at Sylentis, Ana Isabel Jiménez, asserts that the pharmaceutical sector must change its mentality. She believes it is strategic to work with other institutions, and even to share the intellectual property of the resulting product to provide more agile responses to society.
- June 17, 2020
“Silver Economy”: A Window to the Future of the Digital WorldThe accelerating rate of population aging has generated new business opportunities in an increasingly technological society where innovation will be key to cover the needs of elderly people.
- June 10, 2020
Challenges and opportunities of the Spanish business fabricIn parallel with the implementation of urgent measures to address the recovery phases of the economy and society, our country must face challenges whose resolution cannot be postponed. We must think of the Spain that we want to achieve over the horizon of the coming years, always with the company as the backbone of this change.
- May 28, 2020
Client Experience in the Post-COVID-19 Era: Lessons from ChinaCOVID-19 has accelerated social and technological changes at a global scale and has forced companies to redesign their digital transformation. It will be crucial to understand clients’ emerging needs to rethink consumer experience and continue being competitive.