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- June 17, 2020
- May 28, 2020
Client Experience in the Post-COVID-19 Era: Lessons from China
COVID-19 has accelerated social and technological changes at a global scale and has forced companies to redesign their digital transformation. It will be crucial to understand clients’ emerging needs to rethink consumer experience and continue being competitive. - March 3, 2020
Innovation as a lifeguard in the face of the global challenge of longevity
The sustainability of the companies of the future will go through disruptive solutions that manage to adapt to the challenge of an ageing population and put the elderly at the center of their strategy - February 11, 2020
This is the business of virtual assistants: figures and use cases
Chatbots and voice assistants are increasingly impacting businesses. Its ability to communicate with customers and employees will save 6.6 billion euros by 2023 in the banking sector alone, and is even driving new business models - February 6, 2020
Workplace Diversity: A Way to Improve Economy and Society
In the 21st century, the presence of women and other groups in the technology sector remains a minority, a phenomenon that negatively affects both workers and products in the sector. More and more initiatives are being undertaken to bring diversity to teams and equality to the workplace. - February 4, 2020
Instructions for building a Unicorn: Nubank case
Latin America is becoming a strong benchmark of the global entrepreneurship ecosystem. Unicorns (StartUps with exponential growth that get an assessment of more than $1 billion in a short time) seem to have found a new environment to be born, grown and reproduced. - January 7, 2020
How to achieve transformation, one click at a time
Until a few years ago, Walmart was not directly associated with high technology. But progressively, this giant, which began in 1962, has made steady progress in including e-commerce within its business model and has managed to position itself through innovation and acquisitions. While its transformation remains in progress, Walmart is a clear example of how to turn digitization into a great opportunity. - December 16, 2019
What is first? Addressing global warming or keeping pre-existing economic models?
While climate change is in everyone's mind, perhaps not everyone understands its urgency. Worse still, some may prefer to disbelieve in order to continue implementing economic models that generate employment, but are not sustainable. - December 5, 2019
Adaptation and leadership to innovate before it's the only hope
Aversion to change, inherited practices and uncertain times. These are the great obstacles that leaders of all sectors must face to adapt in order to stay relevant. - November 20, 2019
How human-centered design led to the creation of flying cars
Third in the ranking of the world's largest aeronautical companies, Brazilian Embraer is an innovative company: most employees seek to work on innovation issues - product innovation, technology innovation, process innovation, service innovation. - October 31, 2019
Philanthropy, innovation and artificial intelligence to address problems that require quick solutions
Passionate about artificial intelligence (AI) for decades, Paul Allen, businessman, investor and philanthropist (as well as co-founder of Microsoft along with Bill Gates), had a vision. I knew that AI would become a tool to solve problems that required the utmost attention. - October 23, 2019
From "the power of knowledge" to "the power to share knowledge"
The world changes rapidly and our needs as users, customers and/or employees evolve at an accelerated pace. For this reason, only companies that are capable not only of innovating and cultivating the knowledge derived from that process, but also of their ability to share that knowledge within and outside their organization and thus increase their efficiency exponentially, will stand out. - October 23, 2019
What is the role of private corporations in the regulation of Artificial Intelligence?
In previous posts we have commented on the responsibility of governments to protect their citizens from the possible misuse and abuse of emerging technologies such as artificial intelligence. - October 23, 2019
From intelligent cars to designing mobility WITHOUT cars
In the last 10 years, the race to design Intelligent Cities, sustainable, automated, capable of satisfying the needs of their citizens, opened the tap that flooded everything with more devices, more sensors, more algorithms and more connections to make manual, deaf and dumb systems intelligent. - October 23, 2019
How to design communities that work for the prosperity of their inhabitants
What innovation districts are and why they should serve as a model for the design of any modern city. Strategic planning and urban area design is possible. The great challenge is to make the community that lives there a better and better quality of life, from the economic and the human. Is there any concrete example of these urban areas? It does exist. - October 23, 2019
Technopolitics: Solution or threat to our democracies?
Politics and technology weave an increasingly complex relationship. In just 10 years, the Internet, networks and data processing ceased to be instruments for strengthening democracy and participation and became weapons that aim to weaken them. - October 23, 2019
How Artificial Intelligence Can Benefit Everyone in Latin America
Although the development of Artificial Intelligence (AI) in Latin America is not yet enough to place it at the top of the world ranking, there are actions and initiatives that are giving visibility and voice to the region in the conversation on how to create the bases and pillars to ensure the rights of citizens. - October 23, 2019
The Risk of Creating IA Without Considering Minorities
Thanks to unconscious biases, humans can make decisions quickly, almost automatically and without using large amounts of energy. The problem arises when some biases are based on prejudices such as racism, sexism or classism, and lead us to discriminate and stereotype the people around us.